Tramezzini - About Ventnor Mediterranean Restaurant
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Covid-19 Update

Ventnor's Licensed, Coffee House, Winebar & Mediterranean Bistro

EAT WITH CONFIDENCE

From October 2020 TZ’s True Food Kitchen, Ventnor, Isle of Wight will be opening its doors with extra measures in place to keep our customers and colleagues well. Here’s what we’re doing to help you come and eat and enjoy our take away food with confidence.

OUR REOPENING

Window tables can seat 4 people from the same  household. The small square tables can seat 2 people. Tables will be set apart at 2 metre distances.  

Opening times to be confirmed. 

ARRIVAL

If on arrival, if you see a queue to the counter or tables are full, please wait outside until someone has left so social distancing can be maintained.

Hand sanitiser will be available at the door if you don’t have any with you.

If the weather is good we will have the doors wedged open to reduce people touching the handles, but if that isn’t possible, the door handles will be cleaned regularly by a member of staff.

If you are ordering from the takeaway drinks menu, please queue at the counter, whilst maintaining a 2 metre distance between yourself and the person in front. Please make sure that you also stay 2 metres away from the people eating at the tables.  

If you are eating in, please sit at a table and a member of staff will take your order.

ONCE INSIDE …

Keep an eye out for signs and floor markings reminding everyone to give each other the space they need.

The toilet facilities will remain limited to staff use only.

PAYMENT …

We’ve installed a perspex screen at all till points. We are still accepting cash, but would encourage you to use contactless card payments.

If a customer needs to use a pin number, card readers will be sanitised after use.

For people eating in, you will need to queue at the counter to pay for your drinks/food once you have finished your meal. 

If you are ordering an evening meal, payment can be made over the telephone. 

THE TZ TEAM …

Tramezzini is led and managed by Adam Fendyke.

His team already have an excellent working knowledge of hygiene and social distancing measures needed to keep everyone well.

To help keep all of our customers and team safe, we have added additional social distancing measures. Please be kind and give everyone the space they need. Our team have been provided with extra hygiene products to use and extra cleaning is taking place to keep our excellent standards up for you and our team.

WHAT’S NEXT … ?

Tramezzini fully supports the Government’s efforts to protect our NHS and save lives.

Following the government’s latest guidance, we have brought in measures to keep everyone healthy and well. For example, Perspex screen on the counter, floor markings for social distancing, hand sanitisers by the entrance and encouraged contactless payment. Our staff have brilliant working knowledge of the basic hygiene measures to keep everyone well.

Working carefully with these measures, means that we need to phase our opening gradually and adapt to any changing guidance based upon the Covid-19 situation. We will continue to update our customers as to when we move into Phase 2/3 and what this means in terms of services and opening hours.

Thank you for your ongoing support.